Personalized call completion services are effective means of providing new revenue sources for operators. Telenity SmartConnect, Personalized Call Completion Suite helps wireless operators increase their network usage and voice traffic, and stimulate new revenue generating calls that would not have been made otherwise. SmartConnect provides a suite of intelligent personalized call completion services that are efficient and easy-to-use for subscribers. Telenity SmartConnect allows subscribers to manage their incoming communications and ensure that they never miss any calls. It provides IN based call routing functionality with enhanced call management options based on personalized rules. Built on open-standards, Telenity SmartConnect is a flexible and scalable service. It ensures service continuity while at the same time building up customer loyalty resulting in reduced churn. SmartConnect, allows operators to maximize the use of their existing network resources and services and never miss an opportunity to create a billable voice traffic. With increased call completion rates, revenues from existing subscriber base are also increased.